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System Health
Outsourcing

Routed ISDN Support
You may not need full time in house support, but when you have problems, its nice to know that help is on hand, and that it is not dependent on traffic or other delays.

Our clients can benefit from router ISDN support - this means our technical staff have access to their servers, and can perform all tasks just as if they were on site.

These can include;
bulletUser management,
bulletSecurity management,
bulletBackup verification,
bulletRestoration of files/folders,
bulletServer healthcheck,
bulletE-mail management,
bulletUpdate of anti-virus definitions,
bulletDatabase administration
bulletFault diagnosis & rectification

With the addition of Microsoft Systems Management Server (SMS), we can perform remote installation of software to PC's, take remote control of PC's, and carry out inventory and testing tasks on PC's attached to the network.

Routed ISDN Support can also mean we can administer servers when you have all finished for the day - thus giving you the maximum amount of time to utilise your equipment.

When you have a problem, we can fix it fast, irrespective of where you are in the world.
Key Benefits
bulletIncrease system efficiency
bulletReduce downtime
bulletHave 24 hour support facility
 

 

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Kent House,
Station Road,
ASHFORD
Kent
TN23 1PP
Tel: +44 (0) 1233 661 211
Fax: +44 (0) 1233 661212
e-mail: sales@wood-wood.com